support

Buzzmanager — Support

Help, answers, and how to reach us for the Buzzmanager beekeeping app.

Contact us

Have a question, found a bug, or need help with your account or subscription? Email our support team — we reply within 2 business days.

Email: destek@aridata.io
Website: https://www.aridata.io
Company: Aridata

When you write, please include your device model and iOS version so we can help faster.

Frequently Asked Questions

What is Buzzmanager?

Buzzmanager is an app for beekeepers to manage apiaries and hives — record inspections, track hive activity and maintenance, view your apiaries on the map, and keep notes for each colony.

How do I subscribe to Premium?

Open the app, go to the Premium screen, and tap Subscribe. The subscription is purchased through your Apple ID using the App Store. Premium removes ads and unlocks additional apiaries, hives, hive copying, and custom icons.

What does the subscription include, and how much is it?

Subscription: Buzzmanager Premium (auto-renewable)
Length: 1 month, auto-renewing
Price: Shown on the Premium screen in the app in your local currency before you confirm
Renewal: Automatically renews each month unless cancelled at least 24 hours before the period ends
Payment is charged to your Apple ID account at confirmation of purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple, not inside the app. On your iPhone or iPad:

Open Settings → tap your name at the top → Subscriptions.
Select Buzzmanager.
Tap Cancel Subscription.

Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Premium until the end of the paid period.

How do I restore a purchase on a new device?

Sign in with the same Apple ID you used to subscribe, then open the app. Your active subscription is detected automatically on launch. If Premium doesn't appear, make sure you're signed into the correct Apple ID and email us at destek@aridata.io.

How do I delete my account and data?

You can request deletion of your account and associated data at any time by emailing destek@aridata.io from the address linked to your account. We will remove your account and personal data, subject to any retention required by law.

I was charged but Premium isn't active. What should I do?

First, relaunch the app while signed into the Apple ID used for the purchase. If it still doesn't activate, email us at destek@aridata.io with your Apple receipt (from your emailed App Store receipt) and we'll sort it out.

The app is crashing or a feature isn't working.

Please update to the latest version from the App Store and restart the app. If the problem continues, email destek@aridata.io with your device model, iOS version, and a short description or screenshot.

Legal

Google Sites

Report abuse